Happy Customers
Happy Customers

Cut to the chase, without wasting your customers' time

Your users love figuring out solutions to their problems on their own. The quicker they get it, happier they are.

Hence, we built Airim. It intelligently predicts your users' problems using machine learning and shows them answers in one click. It just magically works!

Using Airim, 250+ enterprises have shortened their sales cycles, reduced user dropoffs and discovered customer needs accurately.

Airim widget example

Personalize FAQs by context

Your users now see only the FAQs relevant to them, based on parameters you decide - the page they are at, ad campaign they came from, location, device, signed in state and so much more.

No coding required. Takes just seconds to set up.

Navigation made easy using dynamic FAQs

Your FAQs can come with a Call-To-Action (CTA) button to make users take next step quicker. About 35% users who view an FAQ, click the CTA as well.

Now no more wandering through menus, submenus, headers or footers just to find one link.

Live Chat, Contact Forms and Quick Search in one click

Open a live chat, show a contact form or open another application after users have interacted with Airim widget.

Airim blends smoothly with 20+ helpdesk tools including Zendesk, TawkTo, Intercom and Freshdesk.

Learn what users want, in each context

Get trending keywords your users are searching for, detailed content engagement analysis and actionable suggestions to improve your docs based on customer feedback.

Drill data down by several pre-defined or custom variables, all in real time.

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Works out of the box with your knowledge base or FAQs page

900+ API Integrations

Airim takes seconds to import your FAQs from most popular knowledge base tools, including Zendesk, Intercom, Drift and Freshdesk.

Easily flow data into your CRM, ticketing or analytics tools using one-click APIs, webhooks or Zapier.
Airim Integrations Page

Customer-Centric companies love Airim

Reginald Williams

Dallas Independent School District

Airim has a modern and clean look. It fits aesthetically with our website.

It is a great tool for educational institutes that want to provide quick information to their online visitors.

Ravi Goel

Product Manager, Zoomcar

Airim has helped us understand our leads better. It gives us insights into the questions leads have, and content that they are looking for, which in turn helps us re-define our communication strategy from time-to-time.


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