Happy Customers
Happy Customers

Your customers' attention span is shorter than you think

Your customers don't want to read through your entire knowledge base to find just one piece of information.

In fact, they don't even want to take the effort of typing their queries in a searchbox or a chatbot and praying for correct results. They just want their answers really fast.

Airim's powerful machine learning algorithms save your users time and effort by suggesting personalized articles from your knowledge base they are most likely to benefit from.

Airim widget example

Works out of the box with your knowledge base or FAQs page

900+ Integrations

Airim imports your articles from most of the popular knowledge base software products, including Zendesk, Intercom and Freshdesk, in one click.

Easily pull additional customer information from your CRM software, helpdesk or analytics tools using one-click APIs, webhooks or Zapier, without worrying about privacy breach.
Airim Integrations Page

Make customers take next step quicker

Decrease your bounce rate by showing users what to do next after they read an article.

Attach a strong Call-To-Action (CTA) to navigate them to the right place immediately.

One click to "Contact Us"

Show your users a custom contact form, live chat widget or another application after they have interacted with your articles.

Airim blends smoothly with 20+ messaging service providers including Zendesk, TawkTo, Intercom and WhatsApp.

See what they are searching for

Get visual trends of keywords your users search most, which articles engage them most and where they are hitting a wall.

Drill data down by several pre-defined or custom variables, all in real time.

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Customer-Centric companies love Airim

Reginald Williams

Dallas Independent School District

Airim has a modern and clean look. It fits aesthetically with our website.

It is a great tool for educational institutes that want to provide quick information to their online visitors.

Ravi Goel

Product Manager, Zoomcar

Airim has helped us understand our leads better. It gives us insights into the questions leads have, and content that they are looking for, which in turn helps us re-define our communication strategy from time-to-time.

Aniket Thakkar

VP Marketing, Coverfox Insurance

Airim is an integral part of our content marketing strategy.

We are getting a lot more insight on what our customers are looking for, how they interact with our content, and is also serving as a dependable source of generating new leads. All of that at start-up friendly pricing :)

Make your customers happy today

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