Q. What is meant by "Monthly Active Users"?
Number of Unique users in a month who click on the Airim icon and perform atleast one activity in the widget after that.
Q. Can I manage multiple websites with one account?
Yes, you easily can. Simply paste the same Airim script on multiple websites.
Q. Can I change my plan later?
Yes, you can upgrade, downgrade or cancel your plan anytime from the Billing section in your dashboard.
Q. Do I need to enter my credit card info to start?
Nope. We won't ask you for credit card information until you are ready.
Q. Can I get the full list of features?
Sure, just send us an email ([email protected]) and we will send you the complete list.
Q. What is the difference between Core and Advanced Analytics?
In Core Analytics, you get access to all customer interaction reports within your admin dashboard. However, you will not be able to drill down reports by your preferred attributes, unless you upgrade to Advanced analytics.
Q. Can I integrate multiple knowledge bases within the same subscription?
Yes, it is possible. Simply import multiple knowledge bases or add new articles to your Airim Content Manager.
Q. Can I get a whitelabled version?
We can give you a whitelabled plan if you meet our eligibility criteria. Write to us at [email protected] and we will help you out with the steps.
Q. Is there a discount for nonprofits?
Nonprofits enjoy 50% discount on all plans. To get the coupon code, just send email [email protected]
Airim has a modern and clean look. It fits aesthetically with our website.
It is a great tool for educational institutes that want to provide quick information to their online visitors.
